Sell Your Used Electronic Device
Most Frequently Asked Questions
Please check some of the most frequently asked questions below. If you still have questions please call us at 1-844-461-1312 Mon-Fri 10am to 7pm (EST) or Sat 11am to 5pm (EST).
We do NOT accept devices that have been reported Lost/Stolen
InterCell will not purchase devices reported lost or stolen.
Every device received will have its IMEI or Serial Number checked using state-of-the-art tools that includes information from law enforcement, carriers and insurance companies in order to identify whether a device has been reported lost or stolen.
We will also assist law enforcement in the investigation of stolen property. All IMEIs and Serial Numbers will be recorded and information will be release to the law agencies when requested.
Finally, as part of our trade-in process, our customers are contractually required to confirm they own the device being sold and that the item has not nor will be reported as Lost/Stolen. Our customers are informed during the “instant quote” process that we will not accept items reported Lost/Stolen. Such items will be returned to the shipper or handed over to law enforcement upon request.